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The Enugu Electricity Distribution Company (EEDC) is cautioning South-East residents to be wary of fraudulent activities surrounding prepaid meter applications. Residents are asked to be aware that no payment is required, and don’t let scammers take advantage of them.
EEDC has made it clear that meter applications are absolutely free, with no strings attached. Customers can rest assured that they won’t be charged a dime for this essential service.
Emeka Ezeh, the voice of EEDC, sounded the alarm on Tuesday, debunking a social media scam designed to dupe people seeking prepaid meters, and reassuring the public of the company’s commitment to their safety.
EEDC has revolutionized the prepaid meter application process, Ezeh announced, with a user-friendly online portal that enables customers to apply and monitor their applications with ease, eliminating bureaucratic red tape.
The notion that customers are being charged for meter applications is deeply troubling, Ezeh said, emphasizing that such actions are unjustified and unwarranted.
He said: “The announcement is alleged to have emanated from a group known as South East Electricity Consumers Association (SEECA), signed by its National Chairman, Rev. Okechukwu Christopher Obioha JP.
“The association is allegedly requesting electricity customers who are applying for prepaid meter to submit their application form to the Association with a remittance of N5,000 into their First Bank account (2044673039) as cost for “data and other logistics”.
The EEDC Spokesman said that the management of EEDC frowns at this ugly development deliberately designed to defraud its customers and members of the public, describing it as “fraudulent and unacceptable”.
“We call on our customers not to allow themselves to be defrauded by paying for meter application as it is illegal, inapplicable and unnecessary.
Read also: Properties Destroyed As Customer Attacks EEDC Workers
“It is only the cost of the meter that customers are expected to pay for (under the Meter Asset Provider (MAP) programme), after a Demand Note must have been issued to them, having formally applied for the meter through the approved official channel.
“All that customers who want to apply for meters need to do is to simply log on to the EEDC website (www.enugudisco.com) and fill the meter application form and submit, to initiate the process.
“Alternatively, they can visit their respective district offices or service centers with a copy of their bills and form of identification for further assistance by the customer service representatives.
“With this note of caution, EEDC will not be liable for any financial loss by any of its customers who fall victim to this illegal activity by this group”, Ezeh warned.
He, therefore, warned customers to always seek clarification and make enquiries on issues of concern through the approved EEDC communication channels.
“These channels included: its website (www.enugudisco.com), social media handles (Facebook, X, and Instagram), 24/7 Call Center (02084700100) or by visiting the Customer Service Unit at the District Offices,” he said.
